You do not have to know exactly what program you need before contacting us. Start by telling us what is happening and what kind of support would be most helpful.

Step 1: Contact Us

Complete the assistance request form, email [email protected], or call/text 931-274-7588.

Step 2: Tell Us About the Need

Share the primary concern, relevant deadlines, what you have already tried, and the best way and time to reach you.

Step 3: Complete the Review

We may request documents or ask follow-up questions so we can understand the situation and identify appropriate options.

Step 4: Receive Next Steps

When possible, we will provide referrals, navigation support, information about current programs, or a decision regarding available assistance.

Step 5: Stay Connected

Let us know if your contact information or circumstances change. If a referral is provided, the outside organization may have its own application and eligibility process.